PRIVACY POLICY
Effective Date
September 29, 2026
1. Information We Collect
We may collect information you voluntarily provide, information collected automatically when you use the Website, and information received through third-party services that support our business.
Depending on how you interact with us, we may collect your name, company name, email address, telephone number, mailing or business address, project/equipment/facility information, quote or consultation requests, uploaded files or documents, contact submissions, and payment-related information when applicable.
When you visit the Website, information may also be collected automatically, including IP address, browser and device information, operating system, pages visited, referring source, approximate geographic information, date/time of visits, and Website interaction information.
2. How We Use Information
We may use information to respond to inquiries; provide quotes, consultations, products, services, installation, repairs and technical support; evaluate projects and equipment applications; communicate with customers and prospects; process applicable transactions; improve our Website and services; understand Website usage; measure advertising; maintain security; prevent fraud or abuse; comply with law; and perform other purposes disclosed when information is collected.
3. Project Information and File Uploads
The Website may allow users to submit project information and upload drawings, photographs, specifications, documents, or other materials. Uploaded materials may contain facility, equipment, process, engineering, or project information. You should only upload information you are authorized to provide. We use submitted materials to evaluate requests, communicate with you, prepare quotes, provide services, and support the related business relationship. Consider whether confidential or proprietary information is appropriate to submit through an online form.
4. Cookies and Similar Technologies
We and third parties may use cookies, pixels, tags, and similar technologies to operate the Website, understand usage, measure advertising, and improve the Website. You may control cookies through browser settings. Depending on your location and applicable law, you may have additional choices concerning certain advertising technologies.
5. Analytics and Advertising
We use Google Analytics and Google Ads to understand Website traffic and interactions and measure marketing effectiveness. These services may collect information through cookies or similar technologies and may use it for analytics, measurement, and advertising purposes, subject to their own policies and applicable law.
6. Zoho Services
We use Zoho CRM and Zoho SalesIQ for customer relationship management, Website interaction, communications, support, and business records. Information submitted through the Website may be transmitted to or processed through these services in accordance with applicable privacy practices and our arrangements with the providers.
7. How We Share Information
We do not sell personal information as a standalone business practice. We may disclose information to Website and technology providers, analytics and advertising providers, CRM and communication providers, payment or transaction providers, professional advisers, government authorities when required by law, and parties involved in a business transaction such as a merger or sale of assets.
Depending on applicable law, certain advertising or analytics disclosures may be treated as a sale, sharing, or other regulated disclosure even when no money is exchanged.
8. Business and Project Information
Industrial Fan Solutions primarily serves businesses, including OEMs, industrial manufacturers, engineering firms, contractors, and other commercial customers. Information may therefore include business, technical, engineering, and project information in addition to personal information. We use this information for legitimate business purposes such as evaluating projects, preparing quotes, providing equipment or services, and supporting business relationships.
9. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business and transaction records, resolving disputes, complying with legal obligations, and enforcing agreements.
10. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No Internet transmission or storage method can be guaranteed completely secure.
11. Third-Party Websites and Services
The Website may link to third-party websites, manufacturers, suppliers, or services. We are not responsible for their privacy practices, content, security, or policies.
12. Children’s Privacy
The Website is intended for businesses and general audiences and is not directed toward children. We do not knowingly collect personal information from children under 13 through the Website.
13. Your Privacy Rights
Depending on where you live and applicable law, you may have rights concerning your personal information, including access, correction, deletion, information about collection and disclosure, and certain choices concerning targeted advertising or other regulated uses.
California residents may have rights under applicable California privacy laws. Other states may provide additional or different rights. Availability depends on applicable legal thresholds, exceptions, and your relationship with Industrial Fan Solutions.
To make a privacy-related request, contact info@industrialfansolutions.com. We may verify identity before processing certain requests and will respond within applicable legal deadlines.
14. Marketing Communications
We may use contact information to respond to inquiries, communicate about projects, and provide information about our products and services. You may request that we stop non-essential marketing communications by contacting info@industrialfansolutions.com. Transactional and service-related communications may continue where permitted by law.
15. Changes to This Policy
We may update this Policy to reflect changes in our business, Website, technology, legal requirements, or privacy practices. We will update the Effective Date when changes are made.
16. Contact Us
Industrial Fan Solutions
info@industrialfansolutions.com
industrialfansolutions.com